Refund Policy

SHIUFIT Return & Refund Policy

We want you to love your SHIUFIT purchase.

If you’re not completely satisfied, we’re here to help.

Return Eligibility

Returns are accepted within 14 days of delivery.

To qualify for a return, items must be:

  • Unworn
  • Unwashed
  • Free of stains, odors, pet hair, or damage
  • In their original condition with tags attached
  • Returned in their original packaging when possible

Items that do not meet these requirements may be denied. 

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned unless they arrive damaged or incorrect:

  • Sports bras
  • Leggings that have been worn or washed
  • Underwear or intimate apparel
  • Gift cards
  • Final Sale or Clearance items
  • Customized or personalized products

Exchanges

Need a different size?

We are happy to exchange eligible items within 14 days, subject to inventory availability.

Refunds

Once your return has been received and inspected, you will receive an email regarding the status of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days, depending on your financial institution.

Original shipping charges are non-refundable unless the error was made by SHIUFIT.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The wrong item was sent.
  • The item arrived damaged or defective.

How to Start a Return

Please contact our customer support team with:

  • Your order number
  • The item(s) you’d like to return
  • Reason for the return
  • Photos if the item is damaged or defective

We will provide return instructions once your request has been reviewed


SHIUFIT Fit Guarantee
If your item doesn’t fit the way you expected, contact us within 14 days of delivery. We’ll gladly help you exchange it for a different size (subject to availability). We want you to feel confident every time you wear SHIUFIT